AdChap Sucks! No Support At All!

18
48

[UPDATES] Ad Chap has contacted me and have fulfilled my request. They had to contact me and we were able to establish a communication via email. They were supported of my issues and concerns. Though this post will still stay up, they did and were able to contact me and resolve my issue and fulfill my requests.

Maybe it’s all the energy drink I had this morning, but AdChap is such a shitty system. I have not been able to get any decent traffic, I am unable to get any type of support, I have not been able to get in contact with anyone from their company – if they are real!

I again, sent them several emails this morning, contacted them via twitter (which has been inactive October 2008), I just hit them up on Facebook! So what am I suppose to do when there is no response from an advertising network, yet I want to advertise! So this is a simple warning post and a follow up post from my prior post about how crappy AdChap is as an advertising platform.

So as a warning to all affiliates or advertisers who want to advertise on social networks, do not use AdChap. They are and do not seem legit at all. I mean several emails and still no response. They do not have a phone number on their site in which I can not contact them directly. FAIL!

adchapsuckspng

Finding traffic is important and the ability to test it is as important! If I can’t throw money at an advertising network and test the traffic what is the point. I have been trying to contact AdChap since my last post, to fund me back or figure out how their traffic works. No reponse from Twitter or their support. They seem to be inactive on facebook, twitter, and even their blog.

It kinda sucks that I have money sitting in their network which is just sitting their and not getting any clicks or being put to use. So I am trying to get them to fund it back! If you are on twitter make sure you tweet this post and let all your marketers know this shitty system.

  • Thanks for the heads up Ian. I am sure you have saved a lot of money of the affiliates/publishers who might be thinking ADchap(or adcheap,lol) These kinda case studies and posts really help people, and that is the only reason I am a regular reader of this blog.

    Please also test other networks like adrite, clicksor, and other smaller ppc network .It really helps. Thanks a lot

  • I also have the say thanks for the warning. Back when I was doing PPC I was just testing every network myself and wasting a lot of money. It helps a lot to hear other people’s opinions. A friend of mine started an ad network back when he was 16 and he ran it all himself. So it’s not surprising to hear of an ad network not providing any support.

  • Dear Ian,

    I am not sure where you “hit us up on facebook” as we have grown out of our facebook application and it has been closed and moved to a web based interface. This is so we can provide more features across all the social networks.

    Nor did we receive any emails requesting support from you. We have email support available at support@adchap.com and you are welcome to email us there for support anytime.

    We do not provide twitter or phone support at this time.

    If we didn’t have enough traffic for you then we are sorry for that, let us know the markets you are looking for and we can let you know when we have enough traffic to meet your needs.

    We are legit and we started advertising on facebook in 2007. We are building out the network and improving all the time. We plan to be here well into the future.

    We will be happy to refund your money if you are not happy, just contact us at support@adchap.com

    Thanks

    Chad

  • Ian

    > adchap

    I contacted you via facebook becase I was not getting any response via email. I googled adchap and found your facebook via that way, I figured I would try to contact you every way if I cant call or even get a response from you. I even tried getting you on twitter, fail.

    I have sent an email please verify if you have received it and please respond to this one, since the past numerous emails were not responded too.

    thanks

  • Hi Ian,

    We still did not get your email, nor is it in the spam folder.

    We did however get an automated email when we left a comment on your blog and we also got an automated email from your email list program.

    Maybe try from another email address, other than that, I can have our tech team check the server logs on Monday to see if your mail is actually getting to our server or not.

    Thanks
    Chad

  • Ian

    >adchap
    can you email me direct then – webmaster [at] theianternet [dot] com

  • Its a very nice and informative article. Its very useful for those who are looking for these kind of information. I am agree as earlier said that you had saved money and time of the affiliate who might be thinking ADchap.

  • yes i agree with it.it is really sucks.thanks for sharing this great information.

  • Ian

    > ad chap
    i just replied to your email that was received yesterday, please confirm that you received it

  • If we didnâ??t have enough traffic for you then we are sorry for that, let us know the markets you are looking for and we can let you know when we have enough traffic to meet your needs.

  • If we didnâ??t have enough traffic for you then we are sorry for that, let us know the markets you are looking for and we can let you know when we have enough traffic to meet your needs.

  • If we didnâ??t have enough traffic for you then we are sorry for that, let us know the markets you are looking for and we can let you know when we have enough traffic to meet your needs.

  • It has been closed and moved to a web based interface. This is so we can provide more features across all the social networks.

  • I wonder how this conversation between Sir Ian and the AdChap company ended.

  • This in an happy end 😉

  • I got interested in the results of their contacts as well.And I am going to see next time.

  • We are legit and we started advertising on facebook in 2007. We are building out the network and improving all the time. We plan to be here well into the future.

  • Very happy ending, Ian are you doing business again with adchap? How is now, do you have any problems?