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Home » Ramblings

I Need to Watch My Links BUT YOU Need to Stay Updated!

Saturday, 6 September 2008 · Print Post 4 Comments

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The other day I talked about Exit Pop-Ups and the reason why they work. Well I had an affiliate link within the post because I trust the product and I use the product myself. The problem is there were some people who contacted me about the product because it was not working. I worked with some people and even refunded some people. The thing with this is that the owner of the product Exit Magnet Pro should be handling the customer service.

One customer stated they were unable to contact the owner of the product and he was un responsive. I have not contact the owner about this but I felt like I was handling his customer service. This should not be it. The owner needs to make sure to support his products. Maybe I need to check my affiliate links and the product and support but it really isn’t my job to do so, right? You have an affiliate system to get the word out.

This is a quick post just a rambling. Video is better.

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4 Comments »

  • Jarret said:

    Hey Ian, it sucks to hear that the owner wasn’t providing any support for his product. Customer service sucks nowadays and both companies and individuals seem that they could care less about the people that spend money to buy their products.

    At least you were cool enough to help people out with the situation and refund some of their money.

    Interested in seeing what videos you come up with in the near future.

    How did FaceBook work out for you? Ever have any success with it? I just started a dating offer on it a few days ago and while I am down a few bucks, it should turn around soon enough.

  • Sam with Online Webmaster Tutorials said:

    What’s the name of that music intro? Sounds cool.

  • Ad Hustler said:

    Word man…Thanks for helping me after I bought it.

  • Search Engine Optimization said:

    The video was very good, thoroughly enjoyed it. I think it was a good idea to add the video.

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